LIVI (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us via our website https://livi.travel or by email at welcome@livi.travel.

1. Data We Collect

We may collect and process the following data:

• Your name, email address, and any information voluntarily provided via contact forms.
• Technical data such as IP address, browser type, and website usage through tools like Google Analytics.

We do not collect sensitive personal data or financial information via our website.

2. How We Use Your Data

We use your data only to:

• Respond to inquiries
• Provide information about our services
• Improve website performance through analytics

We do not use your data for advertising purposes or mass email marketing.

3. Legal Basis (GDPR)

Under the GDPR, we process your personal data on the following bases:

• Consent: You provide data voluntarily via forms.
• Legitimate interest: To communicate with potential clients and respond to business inquiries.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated above, or to comply with legal obligations.

5. Data Sharing

We do not sell or share your data with third parties for marketing. Data may be shared with event partners or service providers only after explicit agreement with the client as part of event preparation.

6. Hosting and Data Location

Our website is hosted in the Netherlands. Your data is stored securely within the European Economic Area (EEA) and is protected by industry-standard security measures.

7. Your Rights (EU/EEA Residents)

Under the GDPR, you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at welcome@livi.travel.

8. Cookies and Tracking

We use only essential cookies and Google Analytics to understand website performance. We do not use advertising or third-party marketing trackers.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The date of the latest update will always appear at the top of this document.

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If you have questions about this policy or your data, contact us at welcome@livi.travel.